Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using ChatBot Pro ("Service"), you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

ChatBot Pro provides AI-powered messaging automation services across multiple platforms including WhatsApp, Telegram, Facebook Messenger, and SMS. Our service includes:

  • AI-powered conversation handling
  • Multi-platform message management
  • Conversation flow automation
  • Analytics and reporting

3. User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for:

  • Maintaining the security of your account
  • All activities that occur under your account
  • Keeping your platform credentials secure
  • Promptly notifying us of any security breaches

4. Subscription and Payments

  • Service is provided on a subscription basis
  • All fees are exclusive of applicable taxes
  • Subscriptions automatically renew unless cancelled
  • We offer a 14-day free trial for new users
  • Refunds are provided at our discretion

5. Acceptable Use

You agree not to use the Service for:

  • Any illegal purpose or activity
  • Spamming or unsolicited messaging
  • Harassment or abusive behavior
  • Violating platform terms (WhatsApp, Telegram, etc.)
  • Automated messaging without proper consent
  • Bulk messaging to purchased lists

6. Platform Compliance

You are responsible for complying with all platform-specific terms and policies:

  • WhatsApp: Business Policy, Commerce Policy
  • Facebook Messenger: Platform Terms, Community Standards
  • Telegram: Bot Terms, Privacy Policy
  • SMS: TCPA compliance, carrier requirements

7. Intellectual Property

The Service and its original content, features, and functionality are owned by ChatBot Pro and are protected by international copyright, trademark, and other intellectual property laws.

8. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

9. Limitation of Liability

In no event shall ChatBot Pro, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

10. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of significant changes through our Service or by email.

13. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: legal@chatbot-pro.shop
  • Website: https://chatbot-pro.shop/contact